Martin GC, Tanoubi I, Barjol A, Cruz Panesso I, Jannin P, Hardy I,  Mouriaux, F. (2024). Beyond the microscope: embracing soft skills in ophthalmology for enhanced patient care and clinician well-being. Eye. 1-3.

« If doctors had a way to improve their patients’ healthcare experience, improve service feedback, reduce complaints, increase treatment adherence and reduce non-attendance, while at the same time combatting burnout and compassion fatigue in clinicians and enhancing collaborative working between staff and care teams, and all for zero direct cost, could anyone argue against such an intervention? » These are the opening words of a recent article introducing soft skills as ‘a core competency that needs to be learned and improved through high-quality training and mentoring’ [1]

[1] Shields GS, Fisher M, Vega MO. Teaching power skills to improve physician self-efficacy, reduce burnout, and improve patient outcomes. Future Health J. 2023;10:119–23.

Ce contenu a été mis à jour le 20 juin 2024 à 15h29.